"We stumbled across this place one evening when on our way for a meal elsewhere. So thought we’d stop in for a cocktail. The staff were very slow and not attentive, and the cocktails were nothing special. Probably wouldn’t go again. Can’t comment on the food, but the menu sounded nice."
Booked a table online, a few days in advance, for the Thai food as this looked really appealing. This booking was confirmed by email. Arrived on time and the back of the bar was busy. Many staff were at the front and they all appeared surprised we had booked (we were told no one really books a table, even though this facility is on their website) and they seemed to have no record of our booking. One staff member seemed to find this slightly funny. We were told we could sit in the conservatory and have drinks as food was no longer being served as the chef was leaving soon anyway . Obviously this was not what we expected and we refused to stay, saying this should have been communicated better....
While out shopping in town, my wife and I decided to stop for a drink at Vertigo. We were seated at a table in the back and ordered a Heineken and white wine. However, after taking a few sips of the Heineken, I realized it tasted off and asked my wife to confirm. She agreed, so I requested a replacement. The waitress brought me another pint but mentioned it might taste the same since it came from the same barrel. After discovering it did taste the same, I asked for a different beer instead. The waitress returned without the drink and informed me that I could not exchange it, nor could I get a refund. Frustrated, I spoke to the bar manager about the situation, but she claimed it was my taste...
Booked 3 weeks in advance for the restaurant, Turned up ten minutes before our reservation And told to go away until 7.00, so we walked round the block and came back. They literally asked two ladies to vacate the table for us. We were seated and given a drinks menu. I asked for the food menu to be told meals were no longer being served. What on earth did they think I reserve the table for. Besides the rudeness i asking us to go away for ten minutes and asking people to leave this must be the worst customer service I have ever encountered. Luckily we go a table round the corner with a river view at the local Indian restaurant Katmandu Palace and we had a great evening. But no thanks to ertigo
Had a spare hour in Truro this lunchtime so decided to grab a bite to eat. Sun was shining and knew Vertigo had garden seating so decided to try their menu. What a find! Definitely the best tapas we've had outside of Spain. The halloumi and pepper skewers were certainly the tastiest I've had anywhere! My husband had the meatballs and the chorizo and couldn't stop saying how amazing both were. The chef showed great interest and pride in his products which was also nice to see. Friendly staff, a great summer lunchtime venue! Thoroughly recommended.
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Food was nice.. Bar staff very nice but bit weird that you have to pay for drinks with front of house then pay for food separately with guy out back.. Have to say mate found you a bit rude as the very moment we finished our meal you came and slapped the bill on the table!! We had only been in there 40 mins and table was booked for a hour and half!! Clearly trying to get us out.. Not impressed as I'd driven 4 and half hours to take my kids for lunch.. Thanks for a very rushed table turn around .. Not!!
My family and I recently dined at this restaurant for lunch on Tapas Tuesday. For just £6 per person, we enjoyed a fantastic selection of delicious tapas. Our favorites were the rice balls and chicken satay. We also ordered some additional sides, including fries with a satay dressing and Asian slaw, both of which were divine. The service provided by the husband and wife team was friendly from beginning to end. We are looking forward to returning to try more dishes in the future.
Came here on Saturday with friends for a Hen do.... absolutely amazing! Cocktail making was brilliant and Garry was lovely he was very friendly, had a great sense of humour and was very patient with us, we are a wild bunch! I had the best night! Well done guys! I will definitely be back! Thank you
We came for the cocktail class as part of a hen do and Gary was looking after us, I can't recommend him highly enough, he was so much fun and a real good sport since we were quite a rowdy group, we had an amazing time and the cocktails were delicious. Thank you for an awesome night Gary! <3
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We have visited Vertigo multiple times over the years, but recently the kitchen has been taken over and now serves the best Thai tapas we've ever had. Their lunchtime special is a 6-item taster platter that is bursting with flavors. This is a must-try and we are eager to visit again soon.
We stumbled across this place one evening when on our way for a meal elsewhere. So thought we’d stop in for a cocktail. The staff were very slow and not attentive, and the cocktails were nothing special. Probably wouldn’t go again. Can’t comment on the food, but the menu sounded nice.
