Voco Lythe Hill An Ihg

Voco Lythe Hill An Ihg

Petworth Rd, Chiddingfold, Haslemere GU27 3BQ, United Kingdom Réservation
1197 Avis 3.5

"Amazing place Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury"

Détails

Téléphone: +441428651251

Adresse: Petworth Rd, Chiddingfold, Haslemere GU27 3BQ, United Kingdom

Réservation, Réserver

Ville: Haslemere

Site Web: http://lythehill.co.uk

Heures d'ouverture

Lundi: 12:00-14:30

Mardi: 12:00-14:30

Mercredi: 12:00-14:30

Jeudi: 12:00-14:30

Vendredi: 12:00-14:30

Samedi: 12:00-14:30

Dimanche: 12:00-14:30

Statistiques

Plats: 0

Catégories: 5

Avis: 1197


Adresse

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Avis

1 /5 Évaluation

My 2 friends booked this hotel as a spa package for the 3 of us and we were so disappointed.Firstly, the hotel cancelled our massage and said it was due to maintenance, then I was told it was because of training. Which isn 't acceptable, training should have been done around bookings or even moved our bookings to the day before or earlier/later in the day.For this we got afternoon tea, which still didn 't cover the cost but we settled for that. Also, with the afternoon tea you don 't get a lot of finger sandwiches at all.Some of the staff are quite rude, one lady (bar staff) said in front of us to her colleague that 'cocktails were for alcoholics ', while my friend was standing there, orderi...

2 /5 Évaluation

Spa day. Treatment 5 stars, if I was reviewing this alone, I could not recommend the massage more, best I’ve ever had! Perfection. Facilities 1 star. Immediately disappointed to arrive and find the pool was closed for an hour as the chemical balance was unsafe. We thought we could at least use the sauna and steam room, only to find that the steam room was out of order (incredibly disappointing). Once the pool was ready, it was a Luke warm jacuzzi area which isn’t pleasant for anyone. Overall the place felt tired and run down. Food 2 stars. We opted for a lunch over afternoon tea. It took around 40 minutes to arrive, we were ravenous. I went for the burger which for an £18 usual cost was a le...

1 /5 Évaluation

Definitely not a Spa Day worth £155. The pool was cold and dirty (including the pool side, nothing looked cleaned) the hot tub was cold, the changing rooms were dirty (piles of towels everywhere, puddles of water all over the floor). The sauna had screws sticking out and i felt i was going to fall through the timber, it looked so worn. The steam room was out of order. The massage was great, but everything else let the experience down. I don’t understand how this experience was £155. I thought Spa days were meant to be relaxing, but I felt like I was at my local leisure centre. Groups of people chatting loudly by and in the pool, swimming lessons being conducted and toddlers running around th...

5 /5 Évaluation

We want to say a huge thank you to everyone at Lythe Hill. We got married at Lythe Hill in June 2023 and from start to finish they couldn’t have been more helpful throughout, what can be, a very stressful process. Natalya was on hand the whole way through to help me with my plans and create the most perfect day for myself and husband. The day was so well organised and the guests were full of compliments about how beautiful Lythe Hill is and how lovely the staff were. I went for a BBQ for our wedding breakfast and the food was incredible! Fresh, beautifully presented and just delicious! The rooms are clean and beds were very comfortable!! I want to say a huge thank you to Natalya Ro for their... Réservez une table maintenant

5 /5 Évaluation

Can only speak of our own experience from a recent two night stay for our daughter's wedding, but found it a great wedding venue beautiful, peaceful location with great views, all rooms/public areas fully refurbished over the last 12 months, very good standard restaurant with views of grounds and helpful staff, especially the ladies at breakfast (maybe need one or two more staff for dinner service). Food at wedding reception was excellent and very efficient service. Didn't have time to use the pool/spa but those that did enjoyed it. If only staying weekdays, please note the pizzeria is only open Fri Sun (as at Aug 2023).

2 /5 Évaluation

Hotel is in a lovely setting. Not enough staff on site for smooth service. Room in Tudor House needed major renovation. See photos. Didn't spend much time in the room but tv not connected to anything. Had to chase down staff to clear old cigarette buts from planters and ground in front of wedding venue. Unsecured lighting in bathroom dangerous and room in need of a deep clean. Rooms: 2 Service: 3 Location: 4

2 /5 Évaluation

Hello, please could someone check the reception voicemail and call me back.I have called several times about my Christmas booking on the 24th to 26th December but the phone goes to voicemail each time, no one has sent me a payment link to pay the remainder, despite me having paid the deposit.

4 /5 Évaluation

Stayed in a tudor room didn't know it was haunted! Noteworthy details: Lovely country views of the Surrey hills Rooms: 5 Service: 4 Location: 4 Hotel highlights: Luxury, Great view, Quiet Réservez une table maintenant

4 /5 Évaluation

Staffing usually under needs but a great resource which needs updating and a deep clean. (Spa especially)Nearby activities: Spa needs updating and cleaning more regularly.

5 /5 Évaluation

Amazing place Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury