I really enjoyed visiting this restaurant; it's clean and well-maintained. We placed our orders and got our drinks, then settled in to wait for our food. Unfortunately, we waited for over 15 minutes. When I mentioned to Angie that my food was cold, she told me it had been sitting on the counter the whole time. She responded with an attitude, shrugging her shoulders and saying it was fine. When I inquired about the manager, she claimed there wasn't one available. After returning to my table, I noticed Angie and her colleagues whispering and laughing behind my back. This made my experience uncomfortable and rather unpleasant. I couldn't even enjoy my meal—I actually lost my appetite.
I was pleasantly surprised by how much I enjoyed the food at this restaurant. I arrived around 9 PM, enticed by the fact that it was one of the few healthier options available at that time, providing an alternative to fast food. I ordered the rib plate, which I found to be excellent for the price of $10 or $11. The beef was lean and had a nice char on both sides, and there were plenty of generous pieces on the plate. It also came with a tangy kale salad that I really enjoyed. I will definitely be coming back!
The location was one of the nicest until the past couple of months. The new team in the morning will ignore you until you put money in tip cup .... What is so sad is, they want the tip before you place your order. Even when its only take out... theywill take your purchase payment and walk away.... start cleaning tables, or arranging items behind counter.... just make youwait longer for not tipping before the food is prepared. WABA please pay your people better....Perhaps then they won 't beso rude. Peace????
The location used to be one of the best, but in recent months, the morning staff have been ignoring customers until they put money in the tip cup. It’s unfortunate that they expect a tip before even taking your order, even for takeout. They’ll take your payment and then walk away to clean tables or organize behind the counter, making you wait longer just because you haven’t tipped yet. Waba, please consider paying your employees better—maybe then the service wouldn’t be so rude.
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I had a disappointing experience at this restaurant due to an employee named Angie, who seemed quite unfriendly. I've been a regular customer here, but the new team unfortunately provided subpar service. Angie came across as immature and appeared to lack concern for her customers. Because of this incident, I didn't feel inclined to eat my food afterward.
I was very disappointed with my experience. I'm usually a fan of Waba and often visit a different location in Rancho, but I was nearby this one. Unfortunately, I got a bowl that was only half full, and the steak looked like it had been cooked hours earlier. It was just really disappointing. I won't be returning.
I was quite disappointed with my experience. I usually visit another Waba location in Rancho, but I happened to be near this one. Unfortunately, my bowl was only half-full, and the steak looked like it had been cooked several hours before. Overall, it was a letdown, and I won’t be coming back.
I was quite disappointed with the customer service during my visit. The employee, Angie, was rude, and I don't plan to return to this restaurant. The manager should provide her with some guidance on how to treat customers appropriately.
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I had a disappointing experience with the customer service at this restaurant. The employee, Angie, was unhelpful and rude. I won't be returning to this location. The manager should consider addressing how she interacts with customers.
It's okay as far as wabas go. Not my favorite location. People are nice but the food is just different.
Bol De Légumes Au Poulet Doux Épicé
Bol De Légumes Au Steak De Poulet
Bol De Steak Inspiré Des Plantes
Plantspired Steak Bol De Légumes
Tacos Aux Crevettes À La Carte
Trio De Tacos Aux Crevettes
Bol De Crevettes Et Légumes
Riz Blanc D'accompagnement
Tacos Au Poulet À La Carte
Riz Brun D'accompagnement
