Il se peut que vous soyez redirigé
"The food is lovely and hot and fresh. And lovely friendly staff and they always war masks and cleaned throughly after."
Téléphone: +441626895169
Adresse: Welcome Family Holiday Pk, EX7 0PQ, Teignbridge, United Kingdom
Réservation, Réserver
Ville: Teignbridge
Site Web: http://www.welcomefamily.co.uk/
Lundi: 08:00-21:00
Mardi: 08:00-21:00
Mercredi: 08:00-21:00
Jeudi: 08:00-21:00
Vendredi: 08:00-21:00
Samedi: 09:00-19:00
Dimanche: 09:00-19:00
Plats: 0
Catégories: 5
Avis: 1551
Although we can’t comment on the food as we didn’t eat it in the end and asked for a refund, several of the staff are very rude and lacking any kind of customer service. Harry was lovely in dealing with our complaint however 2 other members not so. The owner has rang me to apologise since which is appreciated, but again was very much “ the waiter wouldn’t of meant to be rude to you “ When he wasn’t there to witness it. Rude and aggressive are words I’d use to explain the very odd behaviour, when my 3 year old autistic son is on my lap. Tainted our holiday experience so much I don’t think we will come back again which is a shame.
We have been frequenting the Welcome restaurant for 30 years and had never tried the Welcome Bite until now. After this experience, we will not be returning. We ordered 2 pizzas, one with double pepperoni and 8 small slices of pepperoni, but the cheese was so greasy that it was inedible. We also got 2 chicken burgers and a child's fish finger meal, along with a portion of chips, which all came to just over £45. The food took a long time to prepare and was cold by the time we returned to our caravan. The staff did not speak to us at all. This was our first and last time using this restaurant.
My wife and I had pizza and chili bites on our first night and were charged £21.50, which we found to be quite overpriced. On the second night, we had cheeseburgers and cheesy chips and were charged £15.00, which we also felt was a bit too expensive. We won't be dining here again, as we'd rather go off-site for food. The food was really greasy and we were put off by the staff yelling at each other in front of customers.
The food we ordered took a very long time to get to us, and as a chef, for more than 40 years the quality was not very good and just before it came to us we were told that some of our order was not available after we had waited 25 mins and also some of our order did not turn up so we had to wait even longer to wait to eat as a family, we will not be ordering from them again we feel they were very poor. Réservez une table maintenant
I happened to find the staff at the take away hatch a little rude I arrived early not realising it wasn’t quite open and was just ignored . To be acknowledged and let know that they weren’t quite open yet was all they needed to do . They also offer a delivery service when you phone through your order , this would be great if they actually answered the phone on the numerous times I tried .
