I placed my order through the mobile app and waited in line for about five minutes before deciding to go inside. Once inside, the staff had my burger ready, but they informed me that they were out of fresh fries and onion rings. They said they would prepare some for me, so I agreed to wait. While I was waiting, the girl attending to my sweet tea asked if I wanted ice. I replied just a little, and she went to the other side to get me a fresh cup of sweet tea.
To summarize: they provided me with fresh fries and onion rings with a smile and no attitude at all. I also received a fresh cup of tea with just a bit of ice, again with no hassle. That's what I consider excellent service! This was th...
I ordered online through the mobile app and waited about 5 minutes before deciding to head inside. When I entered, the staff had my burger ready, but then informed me they didn’t have fresh fries or onion rings. They offered to substitute them for me. One of the girls who was getting my sweet tea asked if I wanted a little more and then went to the other side to get me a fresh cup. So here's the recap: they gave me French fries and fresh onion rings with a smile, but didn’t provide any condiments. The fresh cup of sweet tea had little ice and lacked presentation. I have to say, this is the first time I’ve experienced such great service at Whataburger. Thank you so much to the staff for doing...
I went through the Drive-Thru. Service was fast, but the only problem was that ApplePay didn't work. Even before I could ask for Ketchup, they had already run away from the window. I waited about 30 seconds before I knocked on the window. The food was fresh and delicious. Child-friendly: There are several menu options for children. I also bought if I wanted to go to the meal a little easier. Parking: There are many parking spaces near the entrance. Additional parking on the back for oversized vehicles. Accessibility: The walkway facilitates access to the entrances at this point.
Ordered 3 sandwiches and 2 fries at drive-thru. Took 10 minutes to get order. Had to pull forward and wait. Order was wrong and the chicken on the chicken sandwich was cold hard and chewy. Tasted like it had been under a heat lamp for several hours. This is the worst Whataburger location I have been too. This is not my first time with issues here. It is the closest one to where I live but I won't be back here.
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I went after a concert and as packed as yhe place was... they were Quick. Best of all, my fries were fresh and hot.... I was a Lil disappointed that they didn't have my spicy ketchup. BUT they made up for it with a drink! AWESOME experience
Did a curbside order. Waited 20 minutes for them to come out and say they didn't have a ticket for my order and asked to see the receipt. It was placed at the correct restaurant and she even brought me the drink for my order.
Perfect all the time! You may have to wait a bit on the drive thru, but it’s so worth it! The food is made like mom made it then and there just for you ! Always polite and helpful with order.
5 stars as the staff was very friendly. The team that served us worked so well together from the moment we walked in. And of course the food is good too!!!
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Big big ups to Tiffany and Anya they had me laughing ? while I ordered food for the office. Hands down best customer service and fresh onion rings
Good burgers and great service. This was the first time we visited whataburger and we loved it!!
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