Wingstop - Lyons (Harlem Ave)

My wife said everyone deserves a second chance. So in spite of my feelings on Wingstop, I went back to give another try. NEVER AGAIN!I picked up my order. Wrong wings, fries are cold and not large as ordered. 7 people working in the store. Lady working the counter hears my issues. Barely speaks a word to me. Takes care of customers behind me before helping me. Counter lady reprints the receipt and hands it off to another lady. Other lady comes to the counter, takes the wrong order from me while not speaking a word. They didn't say sorry, or have a seat while we correct this. Nothing. I was left to assume they are fixing it. After 10 minutes of not telling me what was going on, I decided I'm...

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Never usually go cause they have an hour wait.Food was absolutely mid. Probably unclean frying stations since my food was mega soggy.The kid who took my call didn't tell me it was card only since covid, and had cash on me only. So how am I supposed to pay?Nobody wanted to take accountability for THEIR mistake, and kept giving me an attitude for pressing them on it. Fast food shouldn't such a hassle, and their people are morons.

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Called to find out where our food was via delivery. Spoke to MANAGER to find out process as to why it had been an hour and food had not arrived. Found out order had been canceled and they refused to remake order, claiming we argued when we clearly did not.Management clearly is not up to the task of giving knowledgeable answers regarding their delivery process or handling customer inquiries.

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The worst experience I’ve ever had there. I’d I could I would give it zero stars. Clueless employees. Ordered two simple meals. You can’t mess it up but they surely did. A unprofessional Supervisor named jessica on top of that. Food was Réservez une table maintenant

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I’m so friken Mad!!! I walked in and was told they could not take my order… they only online orders! Since when??? I ask again politely if she could just take my order… she refused. This will be my last time eating from there!!

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For the 5th or 6th time our order was wrong This time the chicken sandwich just wasn 't in there. And the manager and lady I talked to were absolutely no help. Her answer was we don 't deliver . Just

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Ridiculous that they will only take your order on line and not in person. Took me an extra 10 minutes to checkout while I was standing in front of an employee not doing anything

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I will definitely be back to this location. Thank you Jessica for making my experience great!! Jessica is awesome and very welcoming. Réservez une table maintenant

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Lovely food, good atmosphere and extra friendly staff. I have enjoyed every meal I had at the Fox and Hounds.

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They mus have a new cook at this wing stop because the wings were amazing.

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