Il se peut que vous soyez redirigé
"Outstanding all"
Téléphone: +18453598700
Adresse: 779 RT-340, Palisades, 10964-1009, United States Of America
Ville: Palisades
Site Web: https://www.zapatapalisades.com/
Lundi: 03:00 -22:30
Mardi: 03:00 -22:30
Mercredi: 03:00 -22:30
Jeudi: 11:00 -22:30
Vendredi: 11:00 -23:00
Samedi: 11:00 -23:00
Dimanche: 12:00 -22:00
Plats: 17
Commodités: 5
Catégories: 5
Avis: 256
Stopped here on a Sat afternoon for lunch. There were 3 people in our party one needed to use the bathroom extremely badly, as in emg situation. The other 2 of us waited in the car to give him a minute and he said he would let us know when he was ready to be seated. Five min later he came hurriedly walking out and he and the owner were yelling at each other. Apparently, the owner started aggressively banging on the door and pulling on the handle while he was in the bathroom. When he came out, the owner had locked the front door in order to confront him before he was able to leave the restaurant. The confrontation was the owner yelling at him that it's not a public restroom. While I completely understand restaurants do not want non patrons using their facilities, this was not the way to go about it. Firstly, we would have been patrons if the owner had waited for us to come in, or simply would have let my friend explain that we were coming in to eat. Secondly, you cannot lock someone in your facility in order to aggressively confront them about something as silly as using your restroom. We sat in the parking lot contemplating if we should go back in and explain but ultimately decided that the owner's behavior was unacceptable, so we left and went to The Filling Station down the street (which was excellent, by the way). TLDR; I apologize that there was a misunderstanding over the restroom use, but it could have easily been cleared up with better behavior from the owner of the restaurant. We will not be returning.
First time at Zapata and it was great!I went for lunch and I had the enchiladas and the chicken quesadillas as an appetizer. Both were filled with such flavor.The atmosphere is also very nice and colorful.All of the staff were very attentive and the service was quick.The food was fresh and delicious.I will definitely be back!
