Zaz - Réserver une table

I'm torn about doing this review, because I really wanted to be able to say I finally found a black owned spot I can actually count on, but I ended up having to throw $30 of food out because I just couldn't eat it and they didn't give me all I asked for. The customer service was great which gave me high hopes, but the food? TUH... Ordered a coconut shrimp w/ black rice, green plantains, and a side of black beans sauce. Not what I originally came for but they didn't have what I ordered (even though it was on the menu). Firstly it says online you can place a reservation to dine in. Ummm... WHERE? Is it behind the kitchen, Because I walked in and found no dining tables just counter space against the walls with a few chairs. The place IS NOT big enough to come dine in, but I digress... When they didn't have what I originally ordered I settled on the coconut shrimp, which was way too sweet and sitting on top of lettuce in the same container they put the HOT rice. Fair to say the lettuce was not eaten because it was soggy and hot. No dressing provided anyways. The person taking my order said they had black rice so I opted for that and when asked was told it came with sauce. I got neither. They gave me brown rice and beans and there was no sauce. Who eats rice dry??? I tried... The rice, though HOT, tasted like it was on the brink of spoiling and it was clear they scraped it from the bottom of the pot, because why is gratin in my $30 plate. I didn't ask for that. The green plantains I asked for was ignored and I was given barely done sweet plantains dripping in HOT grease. And the black beans sauce I asked for on the side was crazy salty. I get sometimes a thing or two being off. There's grace for that, but this was worse than that for me. And this day I was HUNGRY and craving. Ruined my night. As expensive as dining out is, I won't second chance this spot, because I have no confidence that I won't have to throw out my plate again.

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I ordered from the catering menu for my son and daughter-in-law's rehearsal brunch. The food was an hour late and freezing cold! When I called to inquire where the food was, I was informed the driver would be 50 mins late (more like over an hour) with no excuse as to why. Thankfully we had other food to serve, but disappointing because the couple requested ZAZ because it was blacked owned. The food was tasty after it was warmed up (that's why I gave 3 stars), but the service and/or lack there of was disappointing.

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I must say my experience with Zaz was nothing but professional. I ordered a couple of platters for a bday celebration and they exceeded my expectation. Everyone raved not only about the taste of the food but the presentation. Thank you Camelia for adjusting my ordered when asked if I ordered too much and thank you chef for reaching out personally. Would highly recommend Zaz to anyone looking for a caterer at their next gathering.

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We call to the restaurant at 6 pm and ask if they could sit as. Hosted sad “yes, just be here not later than 7:30 pm.” We drive around the lake for 40 minutes with our 7 year old. Came before 7:30 and they told “we close sitting people, sorry” Great! Thank you, guys. Now we are one hour from our hotel with a hungry kid with us. And I think if you promise to your clients something, keep your promises.

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This was my first time at this establishment. I attended a birthday dinner while traveling from CT. The food was great, the atmosphere was delightful unfortunately the personal bartender was not prepared with the typical requests made by the party. The Only form of payment accepted was CASH or CASH APP for a $15.00 drink in a 9 ounce plastic cup full of ice. Please do better

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