Very frustrating experience this weekend when the teller refused to serve us pretzels in a small cup, as offered on the menu. I was told that the pretzel flavor I wanted was only offered in the large size, even when I pointed out that another type was in the warmer in the smaller cup. I felt pressured by the long line behind me and the stubbornness from the employee. I wonder how many other people ended up having to buy a larger size than they wanted because of this high pressure situation? Not the customer service I expect from Antie Anne's.
