Burger King - Réservation de table

My wife and I take our 2 grandkids out to a fast food restaurant each Friday. We have been to all the fast food restaurants in Woodstock Ontario and all been great except Burger King. We tried Burger King before and were dissatisfied with the slow and the disorganized service. But we let the grandkids pick the restaurant each week and they wanted to go to BK so we decided to give them another try. BIG MISTAKE! I placed our order using their mobile app for pickup/dine in at 4:40 pm. We arrived at the restaurant at 4:38 pm and our order and name were posted on the display. It then moved to the Now Serving display, all good. Then the Now Serving display updated, our wasn 't there so we figured...

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My son and I went there to eat on Saturday, November 18, 2023. The restaurant was quite busy, and I noticed one employee walking away while on his phone, and he didn’t take off his hat or wash his hands before handling the food. When he filled up the fryers, it was concerning to see that he hadn't washed his hands at all. My burger arrived ice cold, and the cheese wasn't even melted. The place was dirty and not well-maintained. Next time, I think I'll choose the location in Tillsonburg instead, as it's much cleaner and the food is always hot and fresh!

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I waited for 20 minutes in the drive-thru for our order, and there was only one car ahead of us. That car took 5 minutes just to place their order at the speaker, and then another 15 minutes at the window. The staff didn’t even apologize for the lengthy wait. To top it off, our burgers were made incorrectly. We will definitely avoid this location in the future.

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ignored again.stood there for 10 minutes. somebody comes in after me and got looked after right away. so here I am at a&w where i got served right away. and very politely i might add. Réservez une table maintenant

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I didn't get what I ordered they should have more help one person was doing drive through and inside customers I was surprised because the food is usually very good

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This restaurant is not a good choice for dining with your family. The staff seems to neglect proper cleaning, and the food we received was only lukewarm.

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Two orders messed up, the new manager corrected it and didn't just pass it off but explained why and such. Bravo to Helen the

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Very clean bathrooms, friendly staff and well managed. The crown jewel of the burger kingdom!! Réservez une table maintenant

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Cant ever get my order right...employees are rude. Have to repack food every

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Good food, nice people but the place was a little

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