We frequently visit Charlie Gittos and typically find the food to be delicious and the service exceptional. Our usual server, Matt, consistently provides fantastic service. However, tonight's experience was quite different, which is why I'm giving just 4 stars. Unfortunately, tonight's experience warranted 0 stars. Our server, Karen, was disappointing. She brought our food out cold, and then I had to wait 10 minutes for steak sauce. When we requested the sauce a second time, her response was quite rude. Having had such great service from Matt in the past set our expectations high for Charlie Gittos, and unfortunately, this experience fell short. I sincerely hope this was just an off night fo...
I celebrated my niece's 17th birthday today, and what a wonderful experience it was! The setup was beautiful, and the staff was exceptionally friendly, which is a pleasant surprise these days. The food was fantastic—truly fine Italian cuisine. The restaurant is located in the Hollywood Casino in Maryland Heights, MO. My only complaint would be the strong smell of cigarette smoke that drifted in from the casino area. Despite that, it was still a lovely event. I highly recommend the lasagna and the signature spaghetti and meatballs! I do apologize for not taking pictures of the food; I got carried away and started eating before I realized!
I visited the restaurant for a family birthday dinner, and it was a fantastic experience. The grilled chicken pizza was delicious, and the birthday cake was also superb. My water glass was always filled with ice and never went empty, which I appreciated. The service was outstanding. If you’re a first-time visitor, note that the menus are organized separately; there’s no mixed drink menu, just a wine menu, and you need to ask for it. Similarly, the dessert menu is separate, but just asking will do the trick. Overall, it was a wonderful experience!
My friend and I had a delightful dining experience at Charlie Gitto's. I started with the wedge salad, topped with blue cheese dressing, featuring cold, crisp lettuce along with chopped tomatoes and bacon. For my main course, I had the lasagna, which I believe is the best in town. It comes with both red and white sauces and a generous serving of a meat and cheese blend. Everything was accompanied by freshly baked Italian bread. The staff was friendly and attentive, making the overall experience even better.
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The food was amazing, we shared dishes around the table for a true family dining experience. The Sea Bass was phenomenal. The restaurant was accommodating to our children, and made them feel welcome. A very well curated wine menu. Our wait staff was amazing, she was timely with drinks and dishes, knowledgeable about the menu and elevated the entire dining experience.
Every penny worth it. If you run another mill regularly $30 steak go to Longhorn or something. If you want better, come here. Filets, lobster bisque and pasta are of the highest quality. All we had was excellent, and atmosphere and service deserve the 5-star rating.
The head hostess was not very accommodating! I asked if we could leave our leftovers, just a small box of pizza, at the reception desk while we finished gaming, something I had done in the past. She firmly refused, stating that it was against policy.
Food was not as good as the original Gitto's. It was good, just not outstanding for the price. (I don't care about cost when food is really good. The server, CC was incredible! We had a grouo of 12 and she handled it like a champ!
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Each trip to St Louis we stop and eat at Charlie's Gittos. We usually have an excellent meal but not this time. My fillet was dry, and the vegetables were not up to standard. Kinda disappointed.
Daily fish special are great. Hostess Christine is wonderful. Server Matt is amazing. New server Melissa does a great job. Enjoy having Manager Christopher taking time to say hello.
