Chipotle Mexican Grill

Savage chipotle sucks so bad…. Can’t ever get anything right, one time I even got someone else’s meal… this most recent issue was I didn’t get the chips and guac for the second time in a row, my bowl was missing more than one thing and my boyfriends burrito barely had any meat in it last time..last time I contact customer service only to be given a free drink, I was mad but let it go. This time I contacted and got a free meal but I didn’t want that I want my money back for their multiple screw ups, and they wouldn’t refund my entire order. So done with chipotle. They have gone so far down hill. It’s pathetic and sad.

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I think we all have our hit or miss stories with Chipotle. If you find a more consitent process such as going inside, over mobile or drive thru options. Stick with it and you should have a higher rate of success. Sadly we strayed and and chose the drive through and paid for that decision. In our experience the drive thru and mobile orders lack the generosity that the in store orders receive. This, combined with thr huge price increases make the experience feel less valuable.

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If I wasn’t starving would have left. This place is poorly managed. Staff openly arguing. Mold on tortillas. Out of many ingredients and kids milk at 8 pm. Counter very messy. Nothing good to say about this. This has been in decline for a while.

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Horrible service, low quality food, and atrocious wait times for FAST food. Also heads up because its not clear online, this location is order online ONLY. How stupid. Drive to the Shakopee location.

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Worst Chipotle order I've had

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