Chophouse 363 - Réserver une table

My reservation was at 5:30. I had my parents and my brothers family come to celebrate Mother’s Day! They drove 2 hours away. I arrived there at 5:15 and I was told that they 1 hour and a half behind. Disappointed but I understand because of the holiday. I was told that they would call me when it’s 15 minutes before time to sit. Never received a call or text. My parents informed me that they are ready to seat us. We ordered appetizers and ALL the food came back UNDER cooked!! We had to send back THREE plates. One hour passed, no food! Two hours passed, NO food! THREE hours passed and NO FOOD!! ? I spoke with the manager about our experience and I asked him what our options are. Also I want to...

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service was absolutely great! I wish I had our server name, but she was a great one! She has some tattoos on her poor ones if that helps and black hair. she was attentive, patient and has our order right and out in a timely occasion. we celebrated my dad's bday and she made us feel at home. now the only bad review I have to consider and I understand that everything has risen to the price. but I couldn't believe they're gonna charge $9 for three-saving. their steak selections are a la carte so they have $9 for them. that's ridiculous to be honest. overall the food tasted delicious, which is expressed for its prices.

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I know underoccupied last 2 times there the waiter is the bartender other people who don't help each other, poor guy had 8 drinks to make 2 trips from the bar, I even stood up to help him because co-corkers are busy folding napkins. the co-worker should at least try to help him, maybe take our order instead of sitting for 30 minutes just sit and wait. Not sure whether we will be back, but love to support the local business, all workers should work together, it is called service

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How is this place still in business!! Made reservations at this restaurant at 2 pm the host told us that we were still going to have to wait about 15-20 mins that turned into 45 minutes I mean why make reservations if you still have to wait correct after they finally sat us down they took our order for drinks at around 3:20 they took our order and it’s currently 5:10 and we still have yet to receive anything

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Small food selection for brunch but waitress allowed us to order appetizers and salmon sandwich from main menu. Room smells stale, ambiance did not make up for the overpriced food. Tiny Ch363 burger need magnifying glass. Substituted fries for salad but got extra charged. Calamari batter was too thick/slightly burnt. Parmesan fries in a bowl for $14 the size of medium McDonald's fries. Not going back.

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poor service. over 30 minutes to place our food order and over an hour to get our food. other tables turned faster than ours. we had a party of 4. the bad service overwhelms the food. will not go back.

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we waiting until 45 mins AFTER our reservation time before we gave up and left. While they explained technical issues were involved, we were still very disappointed and unhappy.

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Our reservation was acknowledged but we were never seated. Spoke to 3 other parties that had reservations and were never seated. All parties left as did we.

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Why accept reservations if the restaurant is no longer there? Frustrating.

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Restaurant is closed. Still let me make a reservation on open table.

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