Il se peut que vous soyez redirigé
"Price per person: £10–20 Food: 4 Service: 4 Atmosphere: 4"
Téléphone: +441158492761,+447804693377
Adresse: 73 Market Place, Erewash, United Kingdom
Réservation, Réserver
Ville: Erewash
Site Web: http://www.coppercogs.co.uk
Lundi: 09:00-23:00
Mardi: 09:00-23:00
Mercredi: 09:00-23:00
Jeudi: 09:00-23:00
Vendredi: 09:00-00:00
Samedi: 09:00-00:00
Dimanche: 09:00-21:00
Plats: 9
Catégories: 5
Avis: 4178
The service and food at this restaurant are always lovely. However, I had to dock a star due to the attitude of one of the male servers. I have coeliac disease and am a vegetarian, which can make dining out challenging. Thankfully, Copper Cogs caters very well to those with dietary restrictions. I ordered a gluten-free vegan burger, but when it was served, the server only confirmed that it was gluten-free. After requesting confirmation that it was also vegan, the server hesitantly assured me that it was. While I was able to visually confirm that it was the correct burger after comparing it to my partner's beef burger, the server's continued questioning made me feel uneasy and anxious about m...
Although the location is beautiful and the drinks are great, I must express my disappointment with the poor customer service and relations that we have experienced on multiple occasions. It is important to understand that customers should be treated equally, regardless of whether a greeter is available at the door or if it is a quieter time. Punishing customers with extended wait times for service is not only unfair, but also unprofessional. Unfortunately, due to these experiences, we have decided to take our business elsewhere and will not be returning. Kind regards, Amy
The food at this restaurant was delicious and lovely, with no faults to be found. However, the service was lacking once we had placed our order. Despite being in need of another drink during dinner, no one came to our table for the entire duration after ordering. Empty plates were eventually cleared away, but we were not offered a dessert menu, which was disappointing. Overall, the food was rated a 5, the service a 2, and the atmosphere a 4.
