Il se peut que vous soyez redirigé
"Sonnenterasse wird angepriesen. Leckeres Essen. Angenehme Atmosphäre."
Téléphone: +41798486116,+41796622455
Adresse: Schweiz/Suisse/Svizzera/Svizra, Switzerland, Swiss Confederation, 3984, Fiesch
Réservation, Réserver
Ville: Fiesch
Site Web: http://www.aletsch-duglacier.ch/
Plats: 5
Catégories: 5
Avis: 591
I never, ever, write bad reviews... never... so this is a first and it only comes after having had the worst and most insulting experience I have ever had as a customer. The place smelled of pee as we walked in so we went straight to the terrasse outside. We waited in good spirits... the table was full of beer stains and as our drinks finally arrived (after a long time), he showed no sign of wanting to clean the table before giving us our drinks so I asked kindly if he could wipe it first. When our pizzas arrived (after more than 1 hour) they were burnt and hard as stone, so we made a complaint... his reaction was not at all compliant but offensive and rude. None of us could even cut a piece...
The hotel is wonderful if you love historic houses. The hotel lives and breathes history. With every movement the floorboards creak and the beds squeak. It's half a museum, each room has a plaque telling a story from former guests. When you spend the night here, you not only travel to Goms, but also into the past. The renovated areas, such as the sauna and restaurant, fit well into the whole. The service was top and very accommodating. The only thing I didn't like was the soft electronic music during breakfast. Unfortunately, this is a trend in many hotels today. Unfortunately, it's even less appropriate here in a historic hotel.
The room is old and shabby, there is no room service. The bed is hard and shabby, the shower is small and has hardly any water pressure. The heating makes noise and the rooms are hardly or not at all insulated, you can hear everything from your neighbors. The breakfast is decent and otherwise the prices are very high. The service when eating is catastrophic. The waitress doesn't listen when he calls, he's unfriendly and distant, and it takes a long time to order something (if it's brought at all). An ice tea was not brought and the bill was not shared with us as requested.
The reviews all looked very good, but the restaurant was disappointing. The food was very tasty, but I find it incomprehensible that an Angus beef burger from the village butcher costs exactly the same as the vegetarian halloumi burger. That can't be! The waiters were quite stressed and overwhelmed. The service was okay, but very half-hearted. The wine list is very extensive with many open bottle options. All in all, I would only recommend the restaurant if the service and prices change. Réservez une table maintenant
