I never, ever, write bad reviews... never... so this is a first and it only comes after having had the worst and most insulting experience I have ever had as a customer. The place smelled of pee as we walked in so we went straight to the terrasse outside. We waited in good spirits... the table was full of beer stains and as our drinks finally arrived (after a long time), he showed no sign of wanting to clean the table before giving us our drinks so I asked kindly if he could wipe it first. When our pizzas arrived (after more than 1 hour) they were burnt and hard as stone, so we made a complaint... his reaction was not at all compliant but offensive and rude. None of us could even cut a piece...
Wir waren hier heute nach einem Ausflug zum Aletschgletscher ein Fondue essen. Die Bedienung und die Bewirtung war sehr freundlich und aufgestellt. Das Fondue hat uns sehr geschmeckt und nach dem Essen durften wir einen Rundgang durch das „Museum“ über die Geschichte des Hotels machen und auch eines der Zimmer anschauen. Evtl. werden wir das Hotel bei unserem nächsten Besuch sogar berücksichtigen .Auf unsere Anfrage bezüglich einer Unterkunft in der Weinregion im Wallis, hat sich der Geschäftsführer ins Zeug gelegt uns einige Orte herausgesucht. Das ist definitiv nicht selbstverständlich! Wir kommen gerne wieder.
The room is old and shabby, there is no room service. The bed is hard and shabby, the shower is small and has hardly any water pressure. The heating makes noise and the rooms are hardly or not at all insulated, you can hear everything from your neighbors. The breakfast is decent and otherwise the prices are very high. The service when eating is catastrophic. The waitress doesn't listen when he calls, he's unfriendly and distant, and it takes a long time to order something (if it's brought at all). An ice tea was not brought and the bill was not shared with us as requested.
The reviews all looked very good, but the restaurant was disappointing. The food was very tasty, but I find it incomprehensible that an Angus beef burger from the village butcher costs exactly the same as the vegetarian halloumi burger. That can't be! The waiters were quite stressed and overwhelmed. The service was okay, but very half-hearted. The wine list is very extensive with many open bottle options. All in all, I would only recommend the restaurant if the service and prices change.
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A spontaneous choice for dinner. We sat on the rear terrace, facing the river, with outstanding views of The valley and mountains. The menu was simple but everything was excellent. The staff were attentive, polite and efficient. Definitely one to go beck to.
Schöne Zimmer im old style , nette Angestelte und hilfsbereiter Hotelier. Das Frühstücksbufet ist ausreichend, frische Früchte wären noch schön gewesen. Super Preis-/Leistungsverhältnis. Wir würden wieder kommen.
Freundliche und aufmerksame Bedienung. Getränke und Essen wurden schnell serviert. Obwohl nicht reserviert, wurde ein Platz für uns gefunden. Das Essen war lecker und die Portionen schön gross.
Very old hotel but charming, the service staff along with the owner were wonderful, the food was pretty good chapoooo
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Idyllisches Restaurant mit viel Historie. Hervorragendes Essen und exzellenter Service. Werde ich weiterempfehlen!
Sonnenterasse wird angepriesen. Leckeres Essen. Angenehme Atmosphäre.
