I've come to this dunkin every Saturday for breakfast. Due to having a two year old with me I always use the drive through. I was scolded and given an attitude for ordering a LARGE order of 3 sandwiches, and English muffin and a drink and told to not come through the drive thru anymore. Would not recommend giving this franchise your business and take a 5 minute driver to the next dunkin and support thay business. The Manager Shawn acted the same as the employee, very unprofessional. There was one car behind me at the time of this incident as well. Establishment is constantly out of food items from their menu, very poorly managed and not the first time I've been given a hard time by this team...
I swear, I've given them multiple chances, but they don't deserve even one star. They consistently mess up orders. One employee had long nails with visible dirt underneath. They charged me extra for a drink when I asked for less ice. Their new menu board is a joke with letters so small that even they can't read it. The bagels are underbaked, and the drinks are never mixed well. My matcha latte always has powder at the bottom. They need to get someone in charge who truly cares about the customer experience!
Food and service was fine but oh my god the manager. Me and multiple others have seen the same lady screaming and swearing her lungs off at employees numerous times and she’s still there! Also rude at the register and will make comments on you/your order while inches from your face assuming she’s out of your earshot. Disgusting behavior and has no respect for others, should’ve been replaced by now. Food: 3
Only ever go through the drive thru on my way to work. It's usually fine but there's one employee that I don't know who it is but I know when they're working because when they are, every donut gets put into the bag frosting side down so it comes out of the bag with no frosting and the coffee order always gets messed up. Food: 5 Service: 1 Atmosphere: 3
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1/4/2024 12:30pm My hot chocolate that I got today was absolutely disgusting tasted like hot water &I always leave a tip.. 1/4/2024 12:30pm I'm very disappointed It has Happened to me before Need a lesson on how to make hot chocolate. Meal type: Other Price per person: $1–10 Food: 1 Service: 1
great place! best coffee in town!!! Service: Dine in Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Roasted Pepper Dunkin' Wrap, Maple Sugar Bacon Breakfast Sandwich, Dunkin' Lemonade Refreshers
Parking: Very small parking lot behind the building. Meal type: Breakfast Price per person: $1–10 Food: 4 Service: 5 Atmosphere: 3 Recommended dishes: Doughnut Parking space: Somewhat difficult to find parking Parking options: Free of charge parking lot
I went there for coffee 04/10/2024 at approximately 5:15pm and I observed a male associate sweeping the floor then using the same broom to clean out the donut glass case. Food: 1 Service: 1 Atmosphere: 1
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Service: Dine in Meal type: Brunch Price per person: $1–10 Food: 4 Service: 4 Atmosphere: 4
HORRIBLE CUSTOMER SERVICE Food: 3 Service: 1 Atmosphere: 2
