Le Panorama - Réserver une table

We were really looking forward to having dinner at this restaurant because of the positive reviews, and the lovely location in the vineyards. However, the experience was extremely disappointing and even insulting. We had made reservations as a tour group from the California wine industry, and had pre-ordered the menu a month in advance. It was supposed to be a three course meal where everyone had multiple choices for each course. However, when we sat down, we were all served the same thing – a salad for entre, mashed potatoes and beef short rib for main plate, and floating island for dessert. When we complained, the manager said there was nothing he could do about it. Even worse, the wine we had ordered, which was supposed to be a pinot noir made from the vineyards around the restaurant never appeared. Instead we were served a flabby pinot with the label of a local Burgundy wine producer, but when you looked at the tiny writing on the back, the wine was actually a Vin de Pays d'Oc, from the Langeudoc region of France! When we complained and pointed out the wine was not even from Burgundy, they said there had been a mistake and brought us a cheap regional Bourgogne that was thin and acidic. This meal was also quite expensive too, and we had much better meals in the main part of Beaune for less during the week. Not sure what happened to this restaurant, but it seemed as if they were trying to fleece Americans. Very disappointing.

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I ate an early dinner here with a friend and while we found the food was ok, the service was horrible. The staff was rude and made us feel as if we were an intrusion on their time, even though the restaurant was almost empty that evening. As we were in Burgundy as part of a wine delegation, we were looking forward to relaxing with a glass of wine, but I was served an inexpensive house wine from the bottom of the bottle I found it had become oxidized and was no longer drinkable. I politely told the waitstaff the wine had gone off, but she argued with me that it was still good and would not take it off the bill. It was only a few euros so I didn't argue with her, but he was very rude and sour from that point on when you brought our food and check. It is hard to believe they would become so hostile over an inexpensive glass of wine. Bad customer service! I travelled in France for 10 days on this trip and never experienced bad service until I age here. This was definitely the worse service I received in the entire trip. So given there are so many choices nearby, I would avoid this restaurant and eat in town.

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Beautiful motel type hotel overlooking the vineyards. Breakfast was excellent and such a peaceful nights sleep. Rooms are basic however everything you need and can park car right outside room. Lovely little pool with nice sunbeds; everything you need to explore Beaune the surrounding vineyards. Can walk into Beaune in 5 mins. So good we booked it again for our return to UK before we left France. We had 2 small dogs who had easy access to lots of grass.

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Very friendly staff and we had the best meal I have ever eaten in France Lamb and braised vegetables followed by the chefs special 'iced soufflé ' for me, pasta and sorbet for him. Magnificent! We will definitely be returning there next June. Very highly recommended!

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A great hotel for long weekend stay in Beaune. The hotel has a view of the vineyards in the area and is not too far from the city center. Our room also had a vineyard and was a comfortable side. The bathrooms were quite big and the bed was comfortable.

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