Leonard's Coffee House

I have tried to get a seat here three times and everytime it’s been a strange experience. The last time I tried to get a seat we came inside, wasn’t even greeted by a member of staff, and when they finally came to us they told us they had no space. I’m not saying they should’ve pulled tables out of the air but we had stood awkwardly waiting for about 10 mins and it felt quite rude when we were wanting to spend money with them. My friends who have been here have said that when they’ve managed to get a table before, the service was extremely slow. I will be back to try and eat here because the food looks delish but please work on the customer service!

• Utile
• Pas utile
• Répondre

I went there after the great reviews, and when I arrived a girl told me I had to wait to check what table was available. There were a couple of empty tables but I could understand that as it was just me, they wanted to keep them for larger groups. After that I was completely ignored for about 10 minutes. No one came back to me to give any information, although I was the first on the queue right in front of them, so I finally left as no one cared about me.

• Utile
• Pas utile
• Répondre

Food and coffee very good. Breakfast roll was delicious. Flat White also very good. Service abysmal. I waited over 40-mins after finishing my coffee for food that was ordered at the same time. It’s a smallish kitchen, regardless, it needs another employee. Personally, I would offer a complimentary coffee as way of apology for what was a ridiculously long wait. If you have all the time in the world, I would recommend. Otherwise, look elsewhere.

• Utile
• Pas utile
• Répondre

An enjoyable lunch outside with our little dog. The coffees were nice, as was the lunch! Plenty of seats inside and out. There’s also a great selection of bakes!!

• Utile
• Pas utile
• Répondre

Pancake stack , lovely portion but pancakes were burnt. Eggs Benedict- 1 poached egg. Ham quantity lovely. Expensive for the quality.

• Utile
• Pas utile
• Répondre