Mcdonald's - Réserver une table

We used the drive through facility this Sunday and ordered our meal. The waitress re checked our order. We were told to park in the Bay. Over a period of 30 minutes our order was mixed up 3 times. Despite a number of employees coming out to apologies and promise to get it right they didn’t!! For all the stress and confusion one member of staff promised to refund our money and give us our meal value approx £12 on the house! Finally the manager came out to tell us our meal was on the way. We told him that his colleague was going to refund our money due to all the problems to which the manager promptly replied he wasn’t prepared to do this. Either we cancel the order and get our money back or we pay! We haven’t come across this level of arrogance or bad customer care for a very long time especially in a manager! We asked the manager for his name he said it was Gurvir not sure he gave his right name) . We told him we were appalled. He just stood there totally oblivious of the stress and time wastage caused. We said we didn’t want his food and to give us our money back! While he went to get it another waitress came out with ‘yes’ another incorrect order!! We said we wanted our money! We asked her for the managers name and she said company policy didn’t allow her to give the managers name as staff had got into trouble doing this in the past. The manager clearly does not understand good business. He’d rather throw away an order than win customers!! McDonald’s don’t you care about your customers?

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Went there with the family. Ordered meal and the staff didn't bring any dips. We asked for the dips and salt and pepper and tissues and he he didn't bring any pepper and tissues. Not hygienic place. Staff are just standing and looking and when the customer look at them, they hide faces and try to pretend as if they doing something really important than customers. Can you please either train or educate your staff.

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came in with my family and spent alot of money.... the food was COLD, chips cold burgers cold BROWN LETTUCE looked like the food had been prepared by infants although they would have done a better job. Checking other reviews you should be ashamed as a well known business to have such low standards and this needs looking into immediately. Your food isn't even consumable. SORT IT OUT!!!

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Friendly and helpful staff. Arrived at 10:59am and was still served breakfast without any fuss. Food really good the only criticism the coffee was warm, but not that drastic to return it. Toilets and wash area really clean, obviously checked regularly. Witnessed staff sterilise their hands often whilst in the store. 5 stars for this one.

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Struggling for seating all booths reserved for uber etc drivers !joke ! Lady at counter really sweet but drivers constantly leaning over for there orders all us dinning in they don't care about, we spent sooooo much time waiting for our food !!!! We ordered 12 meals wish not bothered more interested in customers that are not there

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