Il se peut que vous soyez redirigé
"Food: 5"
Téléphone: (+1)5163079966
Adresse: 432 Hillside Avenue, 11596, Williston Park, US, United States
Ville: Williston Park
Lundi: 11:00-21:00
Mardi: 11:00-21:00
Mercredi: 11:00-21:00
Jeudi: 11:00-21:00
Vendredi: 11:00-22:00
Samedi: 11:00-22:00
Dimanche: 12:00-21:00
Plats: 51
Commodités: 18
Catégories: 5
Avis: 1860
Last nite my wife did a mobile order that I went to pick up. I said the order is either under Christina or Paul. I believe the young man Kevin was working the register , phones and giving out the take out orders. There was about 6 people waiting on take outs. Kevin said my order comes to $53.01 which I paid with gift cards. He gives me the receipt and its not my order ??? A guy calls his name is Paul and tells Kevin that he recieced the wrong order. obviously it was my order that the other Paul took by mistake) Kevin tells him they can't take the food back but that he can come get his order. A woman named Christina walks in and asks for her food. Kevin tells her that I paid for her food and he offers me store credit since I paid with gift cards and he didn't know how to reimburse the money back onto cards. Christina offers to pay me the cash back for what I paid on her order $53.00. So that problem is fixed, I got my money back. Now I have to reorder my food. They dont have a record in system so I have to call home to find out exactly what was ordered so I can order again. It seemed that all the take out orders had some sort of issue. Some given out incorrectly or something was missing. Another person came back with the wrong order and then it was given to a customer who was waiting. It was just a complete mess. I was in restaurant over 45 min after all the problems I endured only to receive a 15% discount. Oh and the order was messed up aswell. I ordered a gyro meat only and it came with lettuce, tomato and onions my kids won't eat that) I was very disappointed and will not be coming back. This is not how you treat a very patient customer after all your screwups.
