"We had a reservation for 5pm on a weeknight. We waited about 5 minutes for someone to come over and seat us. We sat for 15 minutes, no one ever came to take our order, and we left."
We used to go go paisans every Friday with our kids before the pandemic. They have a lot of food options and we like the ambience. Last night we went for my husband's birthday his pick! We waited for about 15 20 minutes before someone came to the table. The waiter was new and it was clear he had a lot to learn still. He was very kind and wanted to do a great job. After sitting for about 30 minutes now with drinks, but two of them were incorrect, I decided to go find a manager. In the meantime there were usually 2 3 staff standing around, but not looking for opportunities to help. The manager was great! He stepped in, grabbed us correct drinks and made sure our order was in. He checked on us...
Normally, we are very pleased with our meals and service. This time the dinner was off. The chicken parmigiana was over cooked, we asked if there was tomato in the rice bowl dish, assured there was not and it had salsa on it. I asked to have no onion and that the salmon be blacked- onions and plain salmon. We asked for our soup to go and we never got it. We brought friends with because we typically have a good meal at Paisans, sadly not that meal.
We had a wonderful experience at the restaurant. The pizza and loaded fries were both delicious. Our server, Mercedes, was exceptional; she truly went above and beyond to ensure we had a fantastic visit. It was family night on Friday, and a magician entertained guests at each table, adding to the fun atmosphere. Overall, it was a great place with a lovely vibe.
We always look forward to dining at Paisan's. The Cobb Salad is both beautiful and delicious, and their pizza is simply the best! I tried the Mango Mojito and highly recommend it; in my opinion, the mango version is far superior to the strawberry. But as they say, opinions vary! Thanks to the Paisan's team for another wonderful dinner.
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I visited this restaurant for lunch with some friends for the first time, and it was a delightful experience. It was quiet, allowing us to relax and enjoy our meal. I had a delicious chicken wrap sandwich accompanied by chips, and the Parmesan chips were particularly tasty.
Overall very good. Pizza was great! I like the option to reserve a table. Our server was nice but forgot out breadsticks and was confused when I asked for a large half cheese half pepperoni. He was pretty bad at getting myself and kids refills.
Acoustics are not great. When you have a table of only adults it might be nice if there was a section that was quieter . Although food is very good, it it one of the most expensive places for a burger that I've seen.
Reservation was for prime time on a Friday night. We were seated right on time. For a busy night arrival of food was reasonable because wait staff continued to keep us advised. Will definitely be going back.
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I have visited Paisan several times before, but this is the first time I tried the deep dish pizza and it was delicious and our service was wonderful and our waiter was very attentive. Thank you!
We had a reservation for 5pm on a weeknight. We waited about 5 minutes for someone to come over and seat us. We sat for 15 minutes, no one ever came to take our order, and we left.
