Phoenix Books Essex

Not sure if it's the same manager but I bought a book last year and it ended up I already had one and forgot and she wouldn't let me return the one I had just got with nothing wrong with it but she said it had bend in it even though it did not. So for that reason it's stars. I was not happy, had it actually had something wrong with it would have understood how ever it had only been sitting on my seat in the car.

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I have had nothing but amazing experiences here. My wife reads over 100 books a year, and the staff are always excited and helpful in the challenge of finding her something new to read. If you buy more than 5 books a year, the membership is worth it. If I could give them more stars I would

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I love this independent book store. They can order any book and are usually very quick to get. They are helpful when looking for books as gifts as well. Staff are all friendly even during the holidays.

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Excellent experience here today. Found several reduced price books. Older lady at customer service was very friendly and sweet. Hope to go back again. Only wish they were open later. Réservez une table maintenant

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Donna was very helpful and remembered me from my visit to this fine store from last year, when I was in town last. I highly recommend supporting this local business.

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A very nice shop, with a decent amount of selections! Clean and organized. Also, some small toys and gift ideas.

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Amazing book store with super friendly and helpful staff. Can't wait to come back again.

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Great selection and knowledgable staff. They've even got Dungeons and Dragons stuff. Réservez une table maintenant

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I've gone here twice. It's a nice place and I always get something

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I LOvE this bookstore! It’s a great mix of local national.

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