Popeyes Louisiana Kitchen

Went in and ordered a spicy chicken sandwich combo (no pickles with a coke and fries and a side onion ring at 1:56pm. It took over 20 minutes to prepare the food and someone who ordered 5 meals after me received their food before me. When my order was ready , they didn 't have the onion rings ready so I had to continue to wait. Once ready, I was told I put in a few extra onion rings for you . I left eager to get home (less than 5 minutes away . Once I got home and opened the bag, the onion rings were way undercooked; pale, soggy, greasy and batter falling off and by no means did I get a few extra nor would I want them if this is how they serve them. I 'm not sure how they could even serve that! I feel like they rushed to pull them from the fryer as the rest of the meal was not waiting under a heat lamp. As if this wasn 't bad enough, nothing in the order was good ; the fries were cold, and the chicken sandwich indeed had pickles on it (which even my receipt says no pickles . I don 'd mind waiting for food when it come out fresh, hot and correct, but this was none of the above.

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The employee in the back wasn’t wearing a mask, I also refuse to wear a mask. When I went to place my order they refused to serve me due to me not wearing a mask and I asked why they didn’t have to and I was told they are 6ft apart. Well I’m on the other side of the counter and your employees are leaning over cooking food with no mask. I have no issues with not wearing masks while working in a hot kitchen but don’t then refuse to serve me because I am not wearing one. I will never be back to this location.

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Stay away from this location. Love popeyes never had a problem until I bought uncooked chicken from this location. Staff need proper training, no customer service skills. Did not offer a refund, this could've made my whole family sick.

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Food is generally made well is tasty but the wait time is frustrating. We've been to this location a couple of times each time the wait time was long frustrating. Otherwise we like this place when we're in a fried chicken mood.

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The food is better than most popeyes locations. Friendly staff and quick service. They added a few extra pieces of chicken strips to our order which was a nice surprise.

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