2 /5
Évaluation
★
★
I had booked a party on the busiest night of the year for a reason – to enjoy the lively atmosphere. However, the experience fell short. The meals arrived inconsistently and were disappointingly small. There was no discernible flavor. The staff, though young and attentive, seemed overwhelmed. Despite our feedback about the portion sizes, we were only compensated with a small amount of free chips and a bottle of house wine. While I understand the challenges of a busy night, the management should ensure that customers receive what they pay for in terms of quality and quantity. The Royal Hotel's attempt at customer satisfaction was lacking.