Il se peut que vous soyez redirigé
"Just been for a canal walk on a glorious autumn day and popped into the Saracen's Head for a coffee. Coffee excellent. Prepared and served by Joy who couldn't have been more helpful. I will certainly go back again to try the tempting menu."
Téléphone: +441704840204
Adresse: 100 Summerwood Lane, West Lancashire, United Kingdom
Ville: West Lancashire
Site Web: http://www.thesaracensheadhalsall.co.uk/
Plats: 29
Commodités: 13
Catégories: 5
Avis: 3433
Never again will I go there, the setting and and location I can’t fault, but the service from the staff was very very poor, I arrived with my partner at 4pm, we ordered drinks from the bar and we took our seats outside in the sun to decide what food for lunch, we went inside to order our food, and never felt so unwelcome in a place in my life, we were told they are not serving food outside, even though as this conversation is happening they were walking past with food orders, my response was there is food being served as we speak, the lady I was speaking with abruptly said ‘we are short on staff/ chefs’ another member of staff mentioned to my partner we could sit inside therefore we said ok, it then changed to you have to have a booking, we then said we will make a booking for them to again say this is no longer an option they are fully booked, we then left the pub and called up to make a reservation for food for the lady to say yes there is availability for food, we drove back to the pub for the lady we originally spoken with to say we have just called up and made a booking and was told yes there is availability for food, the lady’s response was oh yes I was just about to come out and look for you, at this point due to the service we left the pub, the service was nothing but poor and we will not be returning, and really don’t understand what there problem was.
We’ve been to the Saracens Head on many occasions, including Christmas Day and we have always enjoyed good food in good surroundings. For no particular reason we hadn’t been for about a year so having heard it was under new management we decided to go one evening with our children. We received a warm welcome and were quickly shown to our table. The menu provided good options for us all including our two young children and there was also a daily special’s menu. All of the meals were well presented and very enjoyable. We enjoyed it so much we returned this week to try the Sunday roast which we enjoyed just as much as our first visit. We received good service on both visits and whilst some of the waiting staff appeared new they were very attentive and made sure we were well taken care of., especially our boys. We look forward to returning, keep up the good work.
Lovely place staff helpful. Had falafel wrap and another day fish n chips. Both very good. So busy Sunday decided to try the roast dinner very disappointed the roast potatoes cold n pale in colour. I had the gammon, bit tastless n the carrots underneath very little n overdone! My partner had the lamb, he liked but again cold n potatoes poor Went home hungry, will stick to my homemade roast in future. Will come back as like setting but not for a while.
This is my local but the last couple of years haven’t been much. I have been tonight and it’s had a change of menu with reasonable prices for amazing food. Been back several times in the last month and never disappointed. Steak was great and peppercorn sauce top notch ! Good service and friendly waitress and barman.
