WIinter was extremely rude when she lectured me about Starbucks policy and refused to top off my refresher. I get it, policy change etc. But this was after a 20 min wait in the drive thru after being told I should come inside and get the drink (which I ordered on the app and picked drive thu. After stating I was handicapped and that wouldn't be doable, I received a sigh from the person working the speaker.This has always been one of my favorite locations and Winter ruined it for me. After she angrily said she would do it, she told me she wouldn't do it again. That's cool Winter...I won't be back to this location again.
Been here a couple times through the drive-thru and always order a medium coffee. Order is always quick, made right and always friendly service with a smile. Payment is always quick and easy as well.This Starbucks is all you can ask for and is never crowded when i go as well. Highly recommended Starbucks in Villa Park/ Oak Brook Terrance area.
The nicest bunch you ever want to come across but a little slow but to be fair, low on help so it is to be expected. Nice very pleasant atmosphere...additional stores behind it if you're looking to get some shopping done. Great way to kill 2 birds with one stone.
My frappachino was kinda watery but! Roseanne at the drive thru was an absolute gem! She's so cheery and sweet! she definitely brightened up my day haha, so I definitely recommend the drive thru :
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I went to this location earlier today knew I had to leave a review. They made me the best brown sugar oat milk shaken espresso that I’ve ever had
I love this starbucks: great energy and positivity. Ruby was amazing!!!! I was having a terrible day she made my day!
June 3 10:39 am I was ignored for like 3 minutes horrible service from the 3 lady's. The cashier was amazing.
New barista training today did an amazing job making my moms cappuccino. He was friendly and made great
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always super friendly, they’ve never once messed up an
Good coffee and food. Friendly staff. Clean restroom.
