Stayed in this hotel and was extremely disappointed. The rooms where extremely dated and dirty. You can smell the old when you first enter the hotel. The carpet leading to the rooms were filthy and totally warn. They have updated the bathroom that's the only nice thing I could say about the whole stay. I had a lovely view of a roof and it felt like i had stepped back into the 1950s! Totally shocking for the price and you will not see me step foot in here again. The bed is a reallly small double and I woke up after a bad night sleep itchy. The amenities are shocking wifi was dreadful and no signal, says fans in room there was no fan in room and the cups are so small you can bearly have a coff...
I booked a twin room in this hotel for one night's stay whilst walking The Cleveland Way. As we hac booked thd room earlier this year, we were disappointed to be given a room right out the back of the hotel looking out over a fire escape.The room was extremely tired and dated although it did look like the bathroom had been refurbished in the not too distant past. Toiletries and biscuits were somewhat frugal with one shower gel and a pack of biscuits to share. The beds were comfortable and clean and we did feel that it was a Covid-secure environment. We dined in the restaurant that evening and the vegetarian menu was limited to a tomato pasta which I considered overpriced at £12. I asked for...
What a lovely place. Stopped there for dinner with the family. Food was delicious, looked nice and tasted lovely. Veggie option also available, along with kids menu as well. Desserts were really worth having. Only moan would be waiting for the food, but once it arrived definitely worth it. Returned for lunch, and was just as good.staff were polite and friendly. All marked off so no waiting at the bar,and one way in one way out.
We have just returned after spending a couple of nights at the Wainstones Hotel. Although the rooms would benefit from some updating they were nice and warm with a comfy bed and lovely fluffy towels. All of the staff were very friendly and helpful and the food was also very good. Excellent selection for breakfast and also the evening meal. Would definitely recommend if you fancy a good value break for a couple of nights.
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Lovely hotel, good for exploring the area. Room was clean, big bed, was a 4 poster. Bathroom was spotless. Evening meal was good lots to choose from. Breakfast is really good and lots off it. Lady who served us is fantastic. Can't do enough for everyone in the dining room. All the staff were very friendly and welcoming. A friendly hotel and very good value
This hotel delivers what walkers need. Pick up and drop off service from Clay Bank much appreciated. Comfortable beds, good shower and bath too. Breakfast was fine. Yes decor is very tired and it could do with a refurb, but it’s a good location for C2C or Cleveland Way walkers, and meets their needs well.
Stopped for lunch by chance en-route. Turned out to be a great decision, by me! Food was proper good old pub grub and deserves a huge mention. Service was excellent and I'd highly recommend the restaurant for a nice bite in friendly surroundings A
It promises a lot but does not deliver. DO NOT believe the photos of the food. We were disappointed. Since Chapters fell off a cliff late last year we needed a new place. This was a recommend from a friend but it didn’t cut it. Would I go back? No
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This hotel tho dated and has been renovated since our last stay is still one of our favourite places to stay..the freshly cooked breakfast is well worth having and the views n walks in the area makes it a gd base to stay..thanx coulio
Fairly quiet. 6 of us different meals all enjoyed. Service very good. Highly recommended
