Wilsons At The Wynnstay

Visited yesterday for my sisters Birthday, we were not impressed. We ordered for from the menu, to be told that the 3 dishes we ordered were “off” as they all contained eggs and they had no eggs, so we chose again. We asked about the soup to be told we couldn’t have the soup, we needed to go into the hotel restaurant or bar to be served soup. The coffee we ordered arrived but no food, by the time the food arrived the coffees were drunk. We asked if we could have a coffee order again but we were told we would have to go to the till, order and pay there for another drink, all whilst the food that had just arrived was getting cold! After eating my sister went to order another coffee, 20 minutes...

• Utile
• Pas utile
• Répondre

I visit Wilson’s The Wynnstay most days and it’s always a pleasant experience. The team are a delight, the food is always great and the service is always fresh. I come from a hospitality background and I have to say, the team today 1/06/22 did a great job at handling 2 very rude customers. Some things always go wrong that’s life, but to belittle other humans, of which are much younger than the couple in question and over the smallest of issues. Congrats wilsons team for your handling of this couple and the treats for posting images and a bad review. You did all you can and rectified the issue that had no need to be addressed in the manner it was. Be kind

• Utile
• Pas utile
• Répondre

I believe this hotel which also means Wilson’s Bar is under new management. We have eaten here on many occasions and were initially disappointed. Told where the reserved table was. Not offered any drinks and had to ask for the menus . The lady who took the orders appeared rushed off her feet, the older bar manager appeared less so ! think he was the manager. Menu was very comprehensive and once we found our way round it was ok. Food came out within ten minutes of order good. Will return as its a nice place to eat .

• Utile
• Pas utile
• Répondre

We went to Wilson's Coffee Shop at the Wynnstay for afternoon tea. The coffee shop was very welcoming to our one-year-old and our small dog. The décor of the coffee shop was visually pleasing. The service was excellent and the food was delicious. I especially liked the jasmine tea. They offered a vegetarian option for afternoon tea and the sandwiches were diverse and appetizing. I would gladly return if we were in the area again. Réservez une table maintenant

• Utile
• Pas utile
• Répondre

Myself and husband visited for lunch. I had a veg Panini and my husband the lamb flat bread. Both dishes arrived with a generous portion of crispy fries and salad. We also ordered the bread selection which was delicious but unable to finish it. Will return soon.

• Utile
• Pas utile
• Répondre

We have been visiting this cafe as a group of friends weekly for many years it’s lovely but there is now no atmosphere. Sara was always happy, would lift your spirits and always had time to say a simple hello. Please bring her back

• Utile
• Pas utile
• Répondre

visited the Turkish bath with my mum and I can only describe as an experience of a lifetime. Mohammed was exceptional with great customer service and very pleasant. I would highly recommend and visit again.

• Utile
• Pas utile
• Répondre

We visit this restaurant every Friday for coffee and a chat. The staff are fantastic, and we want to give a special shout out to the lovely Sara. She fits right in with the guys! Réservez une table maintenant

• Utile
• Pas utile
• Répondre

It was great to see Sara today, we have missed her during our last few visits. She always takes good care of us, provides excellent service, and is very friendly.

• Utile
• Pas utile
• Répondre

My wife and I both enjoyed vey good fish and chips. Service was excellent, thank you. Pleasant atmosphere.

• Utile
• Pas utile
• Répondre