It has a become an every time issue at this place with the Hispanic girls that work here NOT providing good customer service, at first I thought they might not be having a good day, but when I come to this place and EVERY SINGLE TIME they are rude, and NEVER give me the sauces they CHARGE ME EXTRA FOR, and on top of that they act like I'm wrong and give me an attitude for asking for the things I PAID FOR, now that's a serious problem with them. I hope their manager has better customer service skills then they do, and gives them a new training on what great customer service should be. It's rude and disrespectful to laugh at your customers with your co-workers while we are at the window paying...
I specifically asked for my fries to be extra crispy several times with my order today, and they still came out soggy. They weren't even busy. This isn’t the first time, or even the fifth, but it will definitely be my last. Thank you for confirming that the food is just not worth it.
Good service Hot foodExcessively seasoned friesAll the salt and seasoning makes my lips hurtIt is a step above Chic-Fil-A chicken sandwhiches.
I mean.... who doesn't like chicken? The right ice! I could eat a few cups of it. And they're fried mushrooms are a favorite of mine.
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We visited the drive-thru and found the service to be quick and the food delicious. However, it is a bit on the pricey side.
Whoever the manager is at the Alabaster location should really check the Alabaster Citizen's Community page on FB.
I live in Alabaster and I have been to this location many times but this time would be the last.
We probably should own stock in the place by now. My teenager would eat here 7 days a week.
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Janky Azz Jacks has mac and cheese, and you don't? What? No way... That's just ridiculous!
Slow customer service. Line was backing up into the
