My wife has shared her experiences, noting how rude some of the deli staff can be, particularly mentioning that Sheryl in seafood often seems moody. There have been times when Sheryl greeted her nicely but became upset when my wife changed her mind about ordering one or two lobsters, responding with irritation because she had already taken one out.
Additionally, when my wife asked an older man in the deli to trim the prosciutto, he reacted defensively, saying, “I always do. Is there anything else you want to tell me so I know how to do my job?” It was quite surprising.
When I visited the store today, I asked the customer service representative to speak with the manager. She mentioned that...
While the service has improved, I remain concerned about the local manager, Dave Secor. Several years ago when I asked a man behind me (in line to give me space while I key in my credit card, he started yelling at me. His yelling was consistent and I tried to get the store manager to intervene while this customer yelled at me. Secor actually left the premises during this incident and he left it to one of his employees to take care of this. He showcased his cowardice, lack of professionalism and ZERO management skills while this individual yelled at me. I was the one who had to call the local police department, while I tried to ensure this unhinged individual would not leave the scene. Appare...
When it was Nicholas FT, it was a neighborhood treasure with a fantastic deli, fresh and hot baked bread from the on site bakery, and the produce was surprisingly fresh and diverse. One day, recently, I picked up pre wrapped provolone from the deli counter and took it home to fold that I had Swiss. On another occasion, I took home oven roasted sliced ham...nope, that was turkey breast. Finally, today I decided on a chicken salad wrap...well, of course it turned out to be tuna. The bread is no longer warm and fresh. The produce is as stale as the stuff I used to get at Shoprite. And then it hit me! As I was driving past the back of the store, I saw the Shoprite tractor trailer....Nicholas Foo...
This morning: Vegetable display with box of yellow squash, a box of green zucchini and a box of eggplant with a .99/pound sign in front I took 2 green zucchini and 2 yellow squash. At checkout, I was charged 1.29/pound for yellow squash. When I questioned this, was told only green squash and eggplant was .99/pound. The sign in front of the 3 boxed items is very purposely misleading!! It reads Green squash and eggplant .99/pound, yet the yellow squash is front and center in this display. When I complained to the lady monitoring the self checkout she did nothing. When I complained to the produce guy, he said I will tell my manager I stressed it was misleading to both employees both of whom cou...
Réservez une table maintenant
Came here for the first time today and I was really unimpressed. The store itself looks like it could use a makeover and the layout is just horrible. The aisles are way too tight and it feels like being stuck in standstill traffic. This store doesn't have enough of a selection of items and I didn't find many organic products. The meat didn't look appetizing and I found that the items were overpriced. I just moved to this area and I can definitely say I won't be coming back here. I would rather take the trip to Trader Joe's or Whole Foods.
Came in here to grab some cold cuts. Staff behind the counter could be more personable and act like they care about the customers. I didn't get that we are happy to help you feeling like i do at other supermarkets. Prices were okay here. They did have everything I came in for. For that alone will give them these two stars.
I just want to say that they r making a huge mistake in firing carina mitchell. She was a great cashier, and she does not deserve to be fired. I don't know who this Dave guy is but this is ridiculous , I hope food town suffers. Dave should be fired if anything.
I was so indecisive about what cake to bring back home, thanks to Hani in the bakery department, he was extremely helpful. Needless to say, my family loved the cake and it was delicious!
Réservez une table maintenant
Misleading prices. Prices on the cases do not match what you are charged. Stay away if you don't want to be ripped off.
Much more expensive than Shoprite with limited choice of product and size. Many employees are surly and unhelpful.
