I had a very disappointing experience at this quick-service restaurant. The staff were unwelcoming and had difficulty communicating with customers. When I asked one employee for assistance with a scratched ticket, he directed me to the woman in front of me. However, when I approached her, she merely sent me to a guy in the back, who claimed to be too busy to help and said I would need to wait 20 minutes. After already waiting 10 minutes, I was frustrated to be told he couldn't assist me due to other tasks. This level of customer service is unacceptable. As a paying customer, I deserve better treatment. I certainly won’t be returning, especially given how unhelpful the morning staff were.
The heavyset lady with braids that works overnight is on the phone every time I go in there late at night on my break. She is extremely rude to every customer in the store. This past time I went, she said ?we don?t have Pennies?, slammed my change on the counter and walked away while continuing her conversation on the phone which to ?normal? people can be taken as highly offensive. This is not a one off situation. It?s every time. Reprimanding this person will probably do nothing. If I was the manager, I?d can her before I lose all my regular customers.
Eventually, the guy from the front said he didn’t have time to change the scratch-off tickets for me and asked me to wait 20 to 30 minutes. I had already waited 10 minutes, and now he was telling me he couldn't help because he had other things to do. What kind of response is that? I’m not an employee asking for a favor; I’m a customer trying to get assistance. I won’t be returning to this location, as the morning shift staff was particularly unfriendly.
I had one of the most disappointing experiences at a fast-casual restaurant recently. I ordered empanadas, but the cashier seemed inexperienced. When another employee came back from a break, she apologized and mentioned the girl was new. Unfortunately, while they were preparing my order, part of it was accidentally given to another customer who had ordered the same thing. When I inquired about the mix-up, all I received was a vague "sorry."
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This is certainly one of the worst QuickChek experiences I've ever had. I ordered a few empanadas, but the girl at the counter never made them. When another employee returned from her break, she apologized and explained that the first girl was new. However, while they were preparing my order, they accidentally gave part of it to a customer who ordered after me. When I inquired about it, the response was simply, "sorry."
I had a really disappointing experience at Quickchek. The woman making the sandwiches seemed like she was reluctantly doing me a favor. I bought a sandwich yesterday, and it was awful. The fillings and dressing were all spilling out of the bread, making it impossible to eat. I had to throw it away. It was the worst sandwich I've ever had. Truly frustrating.
Worst for sandwich. The lady who makes the sandwich is like doing a favor. I bought a sandwich yesterday and it was disgusting. The whole filling was outside the bread. I wasn't able to eat it and had to waste it. Worst sandwich. Painful.
Thoroughly convinced they make the food how they want and not how you order it... Second order and other than the cheese they can't seem to do what is written in front of them. Not that difficult!
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The staff didn't bother to come out and pump our gas; we had to do it ourselves. The service was very disappointing.
The staff didn’t come out to pump our gas; we had to do it ourselves. The service was very poor.
